Frequently Asked Questions

Find answers to common questions about our products, services, and ordering process. Can't find what you're looking for? Contact our support team.

All Questions

26 questions

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Frequently Asked Questions

All Questions

What is Hashtag34 Stories?

How do I place an order?

What payment methods do you accept?

How does the customization tool work?

What file formats can I upload for custom designs?

Can I see how my design will look before ordering?

Is there a limit to how many design elements I can add?

What products do you offer?

What sizes are available?

What printing methods do you use?

How long will my custom products last?

How long does shipping take?

Do you ship internationally?

Can I track my order?

What if my order is lost or damaged?

Do you offer bulk discounts?

What are your minimum order quantities?

Do you offer corporate gifting services?

Can I get samples before placing a bulk order?

What is your return policy?

Can I exchange my order?

How do I initiate a return or exchange?

How do I create an account?

How can I save my designs?

How do I contact customer support?

Do you have a mobile app?

Still Need Help?

Frequently Asked Questions

All Questions

What is Hashtag34 Stories?Generalaboutcompany

What is Hashtag34 Stories?

How do I place an order?Generalorderingprocess

How do I place an order?

What payment methods do you accept?Generalpaymentcredit-card

What payment methods do you accept?

How does the customization tool work?Customizationdesigntool

How does the customization tool work?

What file formats can I upload for custom designs?Customizationuploadfile-formats

What file formats can I upload for custom designs?

Can I see how my design will look before ordering?Customizationpreview3d

Can I see how my design will look before ordering?

Is there a limit to how many design elements I can add?Customizationelementslimit

Is there a limit to how many design elements I can add?

What products do you offer?Productsproductst-shirts

What products do you offer?

What sizes are available?Productssizesmeasurements

What sizes are available?

What printing methods do you use?Productsprintingdtg

What printing methods do you use?

How long will my custom products last?Productsdurabilitylongevity

How long will my custom products last?

How long does shipping take?Shippingshippingdelivery

How long does shipping take?

Do you ship internationally?Shippinginternationalworldwide

Do you ship internationally?

Can I track my order?Shippingtrackingstatus

Can I track my order?

What if my order is lost or damaged?Shippinglostdamaged

What if my order is lost or damaged?

Do you offer bulk discounts?Bulk Ordersbulkdiscounts

Do you offer bulk discounts?

What are your minimum order quantities?Bulk Ordersminimumquantity

What are your minimum order quantities?

Do you offer corporate gifting services?Bulk Orderscorporategifting

Do you offer corporate gifting services?

Can I get samples before placing a bulk order?Bulk Orderssamplesproof

Can I get samples before placing a bulk order?

What is your return policy?Returnsreturnspolicy

What is your return policy?

Can I exchange my order?Returnsexchangessizes

Can I exchange my order?

How do I initiate a return or exchange?Returnsprocesscustomer-service

How do I initiate a return or exchange?

How do I create an account?Accountaccountsignup

How do I create an account?

How can I save my designs?Accountsavedesigns

How can I save my designs?

How do I contact customer support?Accountsupportcontact

How do I contact customer support?

Do you have a mobile app?Accountmobileapp

Do you have a mobile app?

Still Need Help?